Contact us

We are happy to help with product advice, an order in progress, or a return.

WhatsApp

The fastest way to reach us: 0310 4990626

Open daily, 9am to 9pm. Most messages are answered within a couple of hours during those times.

Email

hello@nikhaarofficial.com — we reply within one working day.

Phone

0310 4990626 — the same number as our WhatsApp.

About an existing order

Have your order number ready — it looks like NIK-1042 and is in your confirmation email. You can also check progress yourself on the order tracking page using your order number and the email you ordered with.

To change or cancel an order, message us before it is dispatched and there is no charge.

Business address

199A, Sector C, Bahria Town, Lahore, Pakistan

This address is for correspondence. Please do not send returns to it without messaging us first — we will confirm the correct return address.

Complaints

If something has gone wrong and you are not satisfied with how it was handled, write to hello@nikhaarofficial.com with your order number and the word "complaint" in the subject. We aim to respond within three working days.